Loyalty Program

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Preferred Member Program
We offer a FREE preferred member program. There are four levels of membership: Platinum, Gold, Silver and Bronze. On your first visit, you automatically qualify as a Bronze Member. Qualification is based on total dollars spent from January to December each year. The higher your level, the more benefits you receive. The program membership benefits begin on March 1 and end the last day in February, so each year you re-qualify. Guests at each level of membership receive different benefits, all of which are listed below.

Platinum Members

  • 15% OFF* Retail all the time & Buy more, Save more
  • Exclusive member only discounts and offers

Gold Members

  • 15% OFF* Retail all the time & Buy more, Save more
  • Exclusive member only discounts and offers

Silver Members

  • 10% OFF* Retail all the time & Buy more, Save more
  • Exclusive member only discounts and offers

Bronze Members

  • Automatic status after first visit
  • See “how do I earn points?” (below)

New Clients (First Visit Only)

  • Automatic Bronze Membership
  • Full Consultation at your first appointment
  • All treatments your hair may need will be free of charge
  • 10% OFF* all retail purchases
  • In-Depth Styling Lesson
  • Exclusive Coupons for your second and third visit

*Member discounts do not apply to hardtools or other sale items.

How do I know what level of membership I am?

To find out what level you are, speak with a Guest Services Coordinator.

How do I know how many points I have now?
You may look at your email confirmation, which tells you your points. You can also ask any Sales and Service Coordinator and they will be able to assist you.

Refer a Friend and earn points!
Send in a family member or friend and earn $20.00/2000pts!

What can I do with the points I have earned?
You may redeem your points at any time for discounts on your services. For example: you refer a friend, they come in for their appointment, you are sent a coupon for $20.00. You come in for your next haircut and bring your coupon and you earn $20.00 OFF! It’s that simple!

Does YOU salon match competitor coupons?

In an effort to compete with local competitors (such as ULTA), YOU salon will also match any coupons for Redken/Pureology products. When you purchase at YOU salon we earn points with Redken/Pureology that can be used toward education for our team members. Our education is essential to offer you the most current trends, professional expertise, and product knowledge. Thank you for choosing to support our business with retail purchases.

Our benefits and pricing are subject to change at anytime without notice.